Trust & Safety
We're committed to creating a safe, inclusive, and trustworthy learning environment where everyone can learn and grow with confidence.
Our Safety Principles
Inclusive Community
We welcome learners from all backgrounds and ensure everyone feels respected and valued in our learning community.
Data Protection
Your personal information and learning data are protected with industry-standard security measures and privacy controls.
Content Quality
All course content is reviewed for accuracy and appropriateness by our AI-enhanced team to maintain high educational standards.
Respectful Environment
We maintain a positive learning atmosphere where harassment, discrimination, and harmful behavior are not tolerated.
Community Guidelines
Respectful Interaction
Treat all learners and instructors with respect. Use kind language, be patient with questions, and remember that everyone is at different stages of their learning journey.
Appropriate Content
Share content that is educational, helpful, and relevant to the learning community. Avoid spam, promotional material unrelated to learning, or inappropriate content.
Honest Learning
Engage authentically with course materials. While collaboration and discussion are encouraged, ensure your learning progress reflects your genuine understanding.
Privacy Respect
Respect others' privacy. Don't share personal information about other learners or instructors without their permission, and keep discussions focused on learning topics.
Content Moderation
AI-Assisted Review
Our AI-enhanced team helps review course content and user interactions to maintain quality standards and quickly identify any inappropriate material or behavior.
Human Oversight
While AI assists in content review, human moderators make final decisions on complex situations and ensure our community guidelines are applied fairly and consistently.
Easy Reporting
If you encounter inappropriate content or behavior, you can easily report it through our support system. All reports are reviewed promptly and handled with appropriate action.
Your Data Safety
Secure Storage
Your learning data, progress, and personal information are stored using enterprise-grade security with encryption and regular security audits.
Minimal Collection
We only collect data that's necessary for your learning experience, such as course progress, quiz results, and preferences to personalize your AI-enhanced learning.
No Data Sale
We never sell your personal information or learning data to third parties. Your information is used solely to improve your learning experience on Onlearn.
Your Control
You have control over your data and can request to see, correct, or delete your information at any time by contacting our support team.
Report Safety Issues
If you encounter any content or behavior that violates our community guidelines or makes you feel unsafe, please report it immediately. We take all reports seriously and respond quickly.
Inappropriate Content
Course content that is offensive, inaccurate, or violates our standards
Harassment or Bullying
Any behavior that makes you or others feel threatened, excluded, or uncomfortable
Technical Issues or Abuse
System abuse, account issues, or suspicious technical activity
Your Safety is Our Priority
If you have any safety concerns or questions about our policies, we're here to help
Learn more about our policies and community standards